Booking made easy, wherever you are.
Manage your membership, book classes, and reserve your gym or swim sessions in just a few taps — all from your phone. To help us manage capacity across our centres, all gym, swim, and class sessions need to be booked in advance, so the app puts everything you need right at your fingertips, 24/7.
Getting started
Before you can book, you’ll just need to set up an account with your email address and a password.
If you’re a member and have used the app before, please note you’ll still need to do this — we’ve updated our booking system, so old logins won’t carry over.
Not a member? No problem create a non-member account to start booking.
Need a hand?
We’ve popped together some quick answers to the questions we hear most:
There are a few reasons why you are not recieving your reset email, these include:
- You are using a different email address than the one registered on your Impulse Leisure membership
- You do not have an email address registered on your Impulse Leisure membership
- You have a joint or family membership where one or more adult member on the account is using the same email address. This will confuse the booking system as to who on your membership is trying to create an account.
If you are experiencing any of the above, please contact your local centre or email us at impulse.marketing@impulseleisure.co.uk with the email address you wanted added onto your account and if on a joint or family membership the full name and seperate email addresses of those ont he account.
Once, we have updated these on the system, you should be able to reset your password.
Your Member ID is an unique number generated by our membership system to match you to your membership account. If you are trying to reset your password and it asks for your Member ID prior to you submitting the request and you do not know your Member ID, please email impulse.marketing@impulseleisure.co.uk
Please do NOT input your IMP number from the back of your membership swipe card as this will not be recognised and you will not receive your reset email.
If you have recieved an error message advising you that your account is locked, please contact your local centre or email impulse.marketing@impulseleisure.co.uk and we can unlock your account.
Please note, once we have unlocked your account you will need to re-submit your request to reset your password before you are able to book sessions.
To freeze your membership you will need to contact DFC who are our payment partner for collections and notify them that you wish to continue to freeze your account. You can contact DFC at info@debitfinance.co.uk.
Download Our App!
Book sessions, classes, and activities with ease, manage your membership effortlessly, unlock exclusive benefits, and be the first to catch the latest news, special offers, and unbeatable deals.
Download our app now!
